Auto Insurance Complaints Against Geico

Geico has a higher level of complaints about auto insurance than Allstate and State Farm, but still below the national average.

If you’re shopping for auto insurance, Geico is worth consideration because of its consistently low rates and low complaint level.


Does Geico Offer Pay-Per-Mile Insurance?

No, Geico doesn’t provide a pay-per mile car insurance option. Other insurance companies have pay-per-mile coverage, which includes a base insurance premium plus a per-mile rate. These kinds of policies are meant for drivers who don’t use their cars often.

Not sure if Geico is right for you? Consider these alternatives

If you want to compare Geico against other insurance companies before making your decision, these three companies may be a good place to start:

  • Esurance: Similar to Geico, Esurance offers a robust digital app experience ideal for those who want to manage their own policies.
  • Nationwide: Low-mileage drivers and those who want to build safe driving habits and save money may appreciate taking advantage of Nationwide’s telematics programs: SmartMiles and SmartRide.
  • Progressive: Progressive offers a long list of  car insurance discounts like Geico, but also offers a long list of home insurance discounts for those who want to save on both policy types.

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How much does GEICO non-owners insurance cost?

The average cost is $311 per year for GEICO non-owner car insurance coverage. This is far cheaper than a primary policy, which could cost you more than $1,000 per year depending on your age, location, and driving record.If you frequently drive a rental car, non-owner car insurance through GEICO could be far more cost-effective for you versus paying a rental car company’s rates. Your specific premium will depend on your personal driving record and other objective data. That being said, GEICO’s rate for non-owner car insurance is at or below average, making GEICO a very affordable option.MORE: How to cancel GEICO insurance

GEICO Auto Insurance Discounts

Here is the list of all the popular Geico car insurance discount types that make the company a popular choice:

  • Special discount for serving in the military
  • Good student discount for maintaining above average grade points
  • The inbuilt airbag in the car discount
  • Discount for Anti-lock brakes
  • Defensive driving discount
  • Discount if your car has an anti-theft system
  • Membership and employee discounts
  • Discount for bundling other insurances with auto insurance

Discount for daytime running lights New vehicle discount Discount for completing the driver’s education course Good driver discount for drivers with a clean record Discount for consistent seatbelt usage Emergency deployment discount Discount for federal employee Discount for buying a policy for more than one vehicle

Geico life insurance

Similar to its home insurance, Geico life insurance is also offered through partner companies.

Geico life insurance is available in three policy types: term life, whole life and universal life insurance. Term life insurance only provides coverage for a specific amount of time, and may be used to replace income and cover expenses. A no-medical exam policy for term life may be available, which does not require a medical exam, but may still require filling out a detailed questionnaire about your health, finances and hobbies.

On the other hand, whole life insurance and universal life insurance do not have a policy end date as long as policy terms are fulfilled. In addition to helping with income, this could also be an integral part of estate planning. Keep in mind that universal life insurance premiums may fluctuate.

Geico life insurance endorsements

Specific endorsements for each policy type may vary by company, but is not available on Geico’s website. A Geico agent can help you find what options are available and which insurer may be the best life insurance company for you.

Geico life services

Geico does not offer any other life insurance or financial advisory services in addition to its life insurance products.

What Are the Downsides of Insuring With GEICO?

U.S. News lists some disadvantages of insuring with GEICO:

  • It has a very low number of in-person offices, so it’s not ideal for people who like to deal directly with insurance agents.
  • GEICO is not the best insurer for drivers with at-fault accident records within the previous five years.
  • Homeowners have to research their underwriter before purchasing a policy.
  • The company’s claim updates are not the most accurate.
  • It can be difficult to contact the company’s agents.
  • The company has a very expensive representative premium for people with DUIs.

Geico Auto Insurance Apps

With the Geico Mobile app, you can view insurance documents, pay bills, file claims, and request roadside assistance. More than 3 million Geico customer reviewers give the app an average of 4.8 out of 5.0 stars in the App Store, and over 400,000 users give it 4.7 out of 5.0 stars on Google Play. Depending on your insurance plan, the app also has the functionality to schedule damage inspections, rentals, and repairs.

Geico’s other app is DriveEasy®, a usage-based driving program that became available in some states in 2019. The app tracks your driving habits including distracted driving, hard braking, and time spent on the road. Unlike Progressive’s Snapshot, it can’t raise your car insurance rates, but it can lower them.

So far, DriveEasy is available in the following states:

Alabama Arizona Colorado Connecticut District of Columbia Georgia Florida Idaho Illinois Indiana Iowa Louisiana Kentucky Maryland North Carolina Nevada New Jersey New Mexico Ohio Oklahoma Oregon Pennsylvania Tennessee Texas Utah Virginia Wisconsin

How to shop for cheap car insurance as a 22-year-old

Comparing quotes from multiple insurers is often the best way to find cheap car insurance. Insurers use many variables to determine auto insurance rates, such as your driving record, prior history of claim filings, age, vehicle type and more. Given the variability of factors affecting car insurance premiums, the insurance company that offers the cheapest rate for one individual is often different from the cheapest insurer for someone else.

A 22-year-old may also benefit from remaining on their parents’ policy as long as possible and taking advantage of potential discounts. A combined family policy may be more expensive for your parents; however, the total cost tends to be substantially cheaper than if you were to pay for two different policies. You can stay on your parents’ auto insurance as long as you live in the same house or go to school full time.

Common car insurance discounts available to 22-year-old drivers include:

Good student discount Defensive driving course Safe driver discount

The type and amount of a discount can vary substantially across insurers and locations, which is another reason to shop around for auto insurance quotes.

You can also get a ball park estimate of the cost of insurance by using our car insurance calculator.

Geico home insurance coverage

Home insurance policies cover the cost of losses to your home and belongings following a severe weather event, theft or vandalism. Geico offers several standard types of home insurance coverage, including:

What Is the Brief History of GEICO Insurance?

In 1936, Leo and Lillian Goodwin founded GEICO in Texas to provide subsidized auto insurance for federal employees and members of the military, according to U.S. News. The name is an acronym for Government Employees Insurance Company.

The company grew steadily through the decades. GEICO caught the attention of a young Warren Buffett, who invested in the company in 1956 while still a student at Columbia University. Forty years later, the company became a subsidiary of Berkshire Hathaway after Buffet bought all its outstanding stock.

By 1964, GEICO had sold more than a million policies, and it invested in expanding its operations. In 1993, the company started increasing its advertising budget to gain more customers, launching notable ads such as the GEICO gecko campaign in 2000.

The company’s popular “15 minutes could save you 15 percent or more” slogan was one of the most successful, as it emphasized that people could save a lot of money on vehicle insurance. You can buy GEICO car insurance in all 50 U.S. states and the District of Columbia. The company offers a wide range of insurance policies and by 2016 was the second-largest insurance provider in the U.S., beating companies like Allstate.

GEICO GAP Insurance Cost

GEICO GAP insurance cost cannot be measured since the company currently does not offer GAP insurance as part of its services.

Geico Cost

Compared to other leading insurers, Geico auto insurance is affordable. According to our cost estimates, full coverage insurance from Geico costs about $1,352 per year ($113 per month), which is about 22 percent cheaper than the national average of $1,732 per year ($144 per month) for good drivers. Here’s how monthly costs from Geico compare to the industry average for a variety of drivers:

Driving Profile Geico Monthly Cost Industry Monthly Cost 35-year-old $113 $144 24-year-old $136 $197 One speeding ticket $152 $182 One accident $202 $220 Poor credit $173 $260

Of course, the quotes you find may not match these averages. For example, our review team reached out for a sample quote for a 25-year-old female driver with a 2016 Honda Fit with 50,000 miles. We were quoted just $294 for a six-month Geico insurance policy, which comes out to around $49 per month.

Here’s a look at another Geico quote we received for a married couple, ages 30 and 31, who drive a 2016 Chevrolet Colorado with 50,000 miles and a 2012 Toyota RAV-4 with 120,000 miles. Because the Colorado is financed, it requires collision and comprehensive coverage, while the RAV-4 does not.

Chevy Colorado Geico Quote
Geico Auto Insurance Quote Basic Coverage Full Coverage
Liability insurance $100,000/$300,000/$50,000 $100,000/$300,000/$50,000
Collision insurance $500 deductible for Colorado only $500 deductible for both vehicles
Comprehensive insurance $500 deductible for Colorado only $500 deductible for both vehicles
Medical payments None $2,000
Uninsured/underinsured motorist $100,000/$300,000/$50,000 $100,000/$300,000/$50,000
Add-ons Roadside assistance and rental car reimbursement ($30 per day) for Colorado only Roadside assistance and rental car reimbursement ($30 per day) for both vehicles
6-month premium $576.10 (or $96.02 per month) $738.71 (or $123.12 per month)

Because price is affected by things such as your age, gender, accident history, and the type of car you drive, the best way to estimate your monthly payment is to get a free quote. Our rate estimate data suggests Geico has some of the best rates for drivers with poor credit as well as young drivers.

We also surveyed 1,000 car insurance customers in 2022. Of the 117 respondents who have a Geico auto policy, 36 percent believe they experienced a rate increase without an obvious cause. This is lower than the average of 41 percent for all companies.

Our methodology

Because consumers rely on us to provide objective and accurate information, we created a comprehensive rating system to formulate our rankings of the best car insurance companies. We collected data on dozens of auto insurance providers to grade the companies on a wide range of ranking factors. The end result was an overall rating for each provider, with the insurers that scored the most points topping the list.

Here are the factors our ratings take into account:

  • Cost (30% of total score): Auto insurance rate estimates generated by Quadrant Information Services and discount opportunities were both taken into consideration.
  • Coverage (30% of total score): Companies that offer a variety of choices for insurance coverage are more likely to meet consumer needs.
  • Reputation (15% of total score): Our research team considered market share, ratings from industry experts and years in business when giving this score.
  • Availability (10% of total score): Auto insurance companies with greater state availability and few eligibility requirements scored highest in this category.
  • Customer Experience (15% of total score): This score is based on volume of complaints reported by the NAIC and customer satisfaction ratings reported by J.D. Power. We also considered the responsiveness, friendliness and helpfulness of each insurance company’s customer service team based on our own shopper analysis.

*Data accurate at time of publication.


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